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Lancashire CYP BIG WorkForce BIG Survey
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SECTION A: ABOUT YOUR ROLE
Ideally you should be a senior manager or someone with enough operational knowledge of your employees and volunteers to complete the survey.
What is your role in the organisation
Chief Executive/Officer
Manager/Supervisor
Project Lead
Volunteer
Informal Helper
Other:

How long have you worked with Children and Young People (0-19 or 0-25 children with special needs)

 

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SECTION Bi: ABOUT THE ORGANISATION
Please tell us about your organisation
Which of the following best describes your organisation?
Voluntary/Community group
Infrastructure organisation
Private sector provider
Public sector
Other:

What is the legal structure of your organisation
(Select all that apply.)
Charity - Local
Charity - Regional/sub regional
Charity - National
Community Interest Company
Company Limited by Guarantee
Company Limited by Shares
Partnership
Social Enterprise
Public Body
Unincorporated Association
Other:

What is the total number of workers in your organisation (inclusive of volunteers)
1-5
6-10
11-25
25+

Of the total workforce, how many are "Paid and work more than 30 hours per week"

Of the total workforce, how many are "Paid and work less than 30 hours per week"

Of the total workforce, how many are volunteers

How often does your trustees/management board meet
Twice per year
Up to four times per year
Up to six times per year
Up to nine times per year
Other:

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SECTION Bii: GOVERNANCE
Good governance is a cornerstone of an effectively operating organisation. These questions will help benchmark the sector.
 
Yes
No
Does your Board have a diverse range of skills
Has the organisation ever undertaken a skills mix review of the Board
Does the organisation have an up to date statement of "vision and purpose"
Does the Board receive regular reports (at least x4 per annum) regarding safeguarding procedures
Has your safeguarding procedure been approved by the Board/sub committee
Does the Board take an active part in the annual review of the policy
Can the organisation evidence that the policy has been formally reviewed on a tri-annual basis as required by the legislation
Would you be interested in undertaking a free Safeguarding Healthcheck

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SECTION C: SERVICE USER PROFILE
Thinking of your service users, please provide a broad indication of the user level profile in terms of the percentage of total service user base.
 
0%
1-10%
11-20%
21-30%
31-40%
41-50%
51-60%
61-70%
71-80%
81-90%
91-100%
Early Years (0-5)
Children (5-12)
Young People (13-19)
Children with Disabilities
Special Education Needs
BME (Black and Minority Ethnic)
Parents/Carers
Homeless Young People
Young Carers
Refugees/Asylum seekers

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SECTION Di: EXISTING STRATEGY SKILLS AND KNOWLEDGE
People working with Children and Young People can be assessed across a number of Core Skills.

We would like to know what your opinion is on the skills and knowledge of those working in your organisation (paid staff and volunteers).

You should try to take a view of all staff and not your own skills.

How skilled are your staff? Who has recognised qualifications specific to working with Children and Young People, or are working towards such?

Please indicate how many of the workforce currently hold each of the following:-
Level 2 (eg NVQ Level 2, Intermediate Award)

Level 3 (eg NVQ Level 3, BTEC Diploma)

Level 4 (eg NVQ Level 4, BTEC HNC)

Level 5, (eg NVQ Level 5, Foundation Degree, BTEC HND)

Level 6 (eg Degree or PGCE/similar)

No specific CYP based qualifications

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SECTION Dii: DEVELOPING STRATEGY SKILLS AND KNOWLEDGE
Please indicate how many of the workforce are currently working towards each of the following:-
Level 2 (eg NVQ Level 2, Intermediate Award)

Level 3 (eg NVQ Level 3, BTEC Diploma)

Level 4 (eg NVQ Level 4, BTEC HNC)

Level 5, (eg NVQ Level 5, Foundation Degree, BTEC HND)

Level 6 (eg Degree or PGCE/similar)

No specific CYP based qualifications

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SECTION E: COMMUNICATION AND ENGAGEMENT
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does the team (staff and volunteers) know how to listen actively and engage with a wide range of different people.
Does your team know how to use body language to communicate well with children and their families?
Do you involve children and young people in decision making?
Do you keep parents/carers informed of what is happening with their child(ren) young person(s)
Does your team feel confident in knowing how to establish relationships with children and their families

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SECTION F: MULTI-AGENCY WORKING
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does your team feel confident in knowing how to deal with other organisations and their respective roles
Does your team know how to refer children and/or young people to other agencies for support
Does your team (particularly prominent workers) know how to take on the role of the Lead Person (CAF), if necessary.

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SECTION G:MANAGING AND SHARING INFORMATION
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does your team know what its responsibilities are in terms of Data Protection
Does your team know the limits of confidentiality
Does your team know how to record information about Children and Young People formally and informally
Does your team know how and when to share information with those who need it
Does your team know how and when it is appropriate to get information from parents/carers

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SECTION H: KEEPING CHILDREN AND YOUNG PEOPLE SAFE
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does your team know how to recognise signs of abuse
Does your team know when and how to take action if they are concerned about a child/young person
Does your team know where they can access help if they are concerned - within and outside an organisation
Does your team ensure you provide a safe environment for Children and Young People
Do you have a safeguarding policy with LSCB procedures and section 11 of the Children Act 2004
Do you formally train staff, trustees and volunteers in the policy and its implementation
Do you have procedures in place that include step-by-step guidance on responding to child abuse
Do you have procedures in place that include step-by-step guidance on how to respond to any areas of concern
Do you have procedures in place that include step-by-step guidance on reporting concerns

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SECTION I: CHILDREN AND YOUNG PEOPLE'S DEVELOPMENT
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does your team know how the Children and Young People you work with develop physically, mentally, emotionally and socially
Does your team feel confident in recognising signs of possible developmental delay
Do your team know how to support Children and Young People with disabilities so they can access your setting/activities
Does your team know how to support and provide information to families who have children with developmental issues

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SECTION J: UNDERSTANDING TRANSITION (changes)
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Does your team know what kind of changes Children and Young People face in their lives
Does your team know how to support and reassure children who are going through changes
Does your team know when and how to intervene should this become necessary

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SECTION K: THE STRATEGIC POLICY FRAMEWORK
Does your organisation have the following embedded in the operations and delivery framework of your team(s)
 
Yes, very well
Yes, but more training needed
Not very well
Not at all
Don't know
Not relevant to our service delivery framework
Preventative and Early Years Intervention
Children and Young Peoples Plan
Child Poverty
One Children's Workforce (Integrated Working with other agencies)
The Lancashire Safeguarding Policies and Procedures framework

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SECTION L: TRAINING AND DEVELOPMENT
On average, how often do you attend Children and Young People specific training
Monthly
Bi-monthly (or similar)
Once a year
Never

When attending/booking training courses, what is your preferred timing
Daytime (Monday-Friday)
Evening (Monday-Friday)
Weekends
Online

Occasionally we may need to recruit an external paid tutor to deliver training. Do you have a budget to contribute to this?
Yes
No
If yes, how much?:

What are the reasons you or your team do not access, or go on relevant training (Tick all that apply)
(Select all that apply.)
Course takes too long/Lack of time
Too expensive/Lack of funding
Training is not important to us
Course is not relevant
Course offer is not interesting
Restricted places available
Course at inappropriate time
Course at inappropriate/location
Never thought about relevant training
Lack of resource to cover workplace absence
Other:

Which type of training delivery do you find most appropriate
(Select all that apply.)
Half-day
One day course
On-line
Training at Network Forums
In-house
Subject Information Packs
Accredited training
Other:

What would make training more appealing
(Select all that apply.)
Interactive sessions
Local relevance
Recognised qualification
Practical workshops
Active learning sets
Other:

Would you benefit from/be interested in Multi-agency training
Yes
No

Where is/are your preferred location for training delivery
(Select all that apply.)
Burnley
Chorley
Hyndburn
Lancaster
Pendle
Preston
Ribble Valley
South Ribble
Rossendale
West Lancashire
Wyre and Fylde
Anywhere in Lancashire
Other:

Does your organisation deliver training
(Select all that apply.)
Yes
No
If yes in what categories:

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SECTION M: TRAINING REQUIREMENTS
There is a considerable wealth and variety of training support available. In this section we are looking at matching demand to supply.
 
High
Medium
Low
No interest
Anger Management
Child and Young Person development
Child protection legislation (policies and procedures)
Children with Autism
Children with educational needs
Common Assessment Framework (CAF and eCAF)
Common Induction Standards (training to ensure when recruiting new workers that you adhere to specific quality standards)
The Common Core (Training on the need to have a shared understandable language for everyone working with Children and Young People)
Confidence building and Presentation Skills
Conflict Management
Developing and maintaining your organisation's image (Marketing and Social media)
Effective communication and engagement with children.
Effects of Domestic violence on children
Equality and diversity
Every Child Matters
Food safety and hygiene
Health & Safety
Integrated working (multi-agency approach)
ISA requirements
Keeping children safe (safety messages for children)
Organisational Risk Assessments
Paediatric First Aid
Play skills
Promoting positive behaviour
PR and Press handling
Safer recruitment and selection
Safeguarding Children/Child Protection
Supporting Transitions
Understanding Commissioning (getting tender ready)

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SECTION Mi: TRAINING REQUIREMENTS - our needs
Are there any additional areas of training need you require to those stated in section M above?

Which training areas would you regard as being your "Top 4 must-haves"

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SECTION N: MEASURING SATISFACTION
A great deal of time and effort has been put in place in Lancashire to secure increased involvement of the Voluntary, Community and Faith Sector in the work of the Children’s Trusts. We now have recognised representation and engagement structures in place and we are starting to build an environment for a thriving third sector that if sustained will lead to more integrated working for the benefit of Children, Young people and Families.

The second part of this survey will focus on how satisfied you feel about the overall approach to engaging the Voluntary, community and faith sector, in which your organisation is part of. We are looking for you to think about the overall position of the sector as opposed to individual experience.

It will ask about your thoughts on the following areas:

• Partnership working
• Representation
• Consultation
• Shared values
• Commissioning
• Strategy development
• Involvement with safeguarding decision-making bodies
• Workforce strategies
• Common Assessment Framework
• Information sharing
• Integrated working

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SECTION Ni: INTER-AGENCY GOVERNANCE

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Excellent
Good
Fair
To what extent does the Children's Trust/Partnership ensure meaningful engagement with the VCFS
How does the Trust/Partnership ensure the diversity of representation of the VCFS in both the vision and the priorities for the Children and Young People's Plan
How does the trust/partnership ensure that the VCFS is involved in developing shared values and ethos around working practices

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SECTION Nii: INTEGRATED STRATEGY

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Excellent
Good
Fair
How has the VCFS been involved in shaping the commissioning process?
How has the VCFS been involved in updating the Children and Young People’s Plan (CYPP)
How is the VCFS engaged in local safeguarding children’s boards (LSCB)
What role has the VCFS had in developing a shared workforce strategy

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SECTION Niii: INTEGRATED PROCESSES

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Excellent
Good
Fair
What has the role of the VCFS been in the development and implementation of the Common Assessment Framework (CAF)?
What is your view of the inclusion of the VCFS in terms of the information sharing protocols in place
What level of involvement has the VCFS had in developing a performance and quality assurance strategy for the delivery of the Children and Young People’s Plan (CYPP)

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SECTION Niv: INTEGRATED FRONT LINE DELIVERY

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Excellent
Good
Fair
How does the Trust/Partnership actively encourage the VCFS to play a role in the delivery of integrated children’s services
How do you rank the action that has been taken to support the VCFS to improve the sustainability of their services

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CONCLUSION

Many thanks for completing the survey, it will form a valuable resource in helping evidence our role and demonstrate the value we bring.

Roz Catlow
Strategic Engagement Officer
Do you wish to be kept informed of training opportunities
Yes
No

Do you wish to be kept informed of opportunities to deliver training
Yes
No
Please state what areas of train:

Do you have any other comments (Both positive and critical comments will help us improve)

If you would like to informed of the results of the survey, please enter your email here

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